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[ DevCourseWeb.com ] Linkedin - Increase Customer Loyalty by Doing Agent Experience (AX) Right

127.89 MB

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Files

June

Created

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Basic Info

Hash: 11fe1fdcd1306b21348996881c8305ceb6a3168d

File Status: Multi-file

Type: Public

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File List (28 Files)

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#1•

URL

182 Bytes

~Get Your Files Here !/01 - Introduction/01 - Cultivating customer loyalty through agent experience (AX).mp4

#2•

MP4

3.17 MB

~Get Your Files Here !/01 - Introduction/01 - Cultivating customer loyalty through agent experience (AX).srt

#3•

SRT

1.52 KB

~Get Your Files Here !/02 - 1. Contact Center Agent Experience What It Means and Why It Matters/01 - Linking agent experience to customer experience.mp4

#4•

MP4

5.44 MB

~Get Your Files Here !/02 - 1. Contact Center Agent Experience What It Means and Why It Matters/01 - Linking agent experience to customer experience.srt

#5•

SRT

3.19 KB

~Get Your Files Here !/02 - 1. Contact Center Agent Experience What It Means and Why It Matters/02 - Identifying challenges that impact agent effectiveness.mp4

#6•

MP4

17.36 MB

~Get Your Files Here !/02 - 1. Contact Center Agent Experience What It Means and Why It Matters/02 - Identifying challenges that impact agent effectiveness.srt

#7•

SRT

9.17 KB

~Get Your Files Here !/03 - 2. Hiring Strategies for Contact Center Agents/01 - Defining key skills for contact center agent success.mp4

#8•

MP4

9.37 MB

~Get Your Files Here !/03 - 2. Hiring Strategies for Contact Center Agents/01 - Defining key skills for contact center agent success.srt

#9•

SRT

5.71 KB

~Get Your Files Here !/03 - 2. Hiring Strategies for Contact Center Agents/02 - Evaluating agent culture fit and adaptability.mp4